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Waiter / Waitress

Dubai, UAE Full Time 3 Days Ago
Job Description

We are looking for enthusiastic and customer-focused Waiters/Waitresses to join our hospitality team. The ideal candidate should be friendly, energetic, and committed to providing excellent dining experiences. You will be responsible for taking orders, serving food and beverages, and ensuring customer satisfaction throughout their visit.

Responsibilities
  • Greet and welcome customers in a friendly and professional manner.
  • Present menus and provide detailed information about food and beverages.
  • Take accurate food and drink orders from customers.
  • Serve food and beverages promptly and efficiently.
  • Ensure tables are clean, organized, and properly set.
  • Check on customers regularly to ensure satisfaction.
  • Handle customer requests and complaints professionally.
  • Coordinate with kitchen staff for timely order delivery.
  • Maintain cleanliness in dining and service areas.
  • Prepare bills and handle payments accurately.
  • Follow hygiene and safety standards at all times.
  • Assist in setting up and closing the restaurant.
  • Work efficiently during busy hours and manage multiple tables.
  • Upsell menu items when appropriate.
Educational Requirements
  • Basic education required.
  • Diploma in hospitality or hotel management is a plus.
  • Training in food service or customer service is preferred.
  • Relevant experience can be considered in place of formal education.
Skill & Experience
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation.
  • Ability to work in a fast-paced environment.
  • Good teamwork and coordination skills.
  • Positive attitude and friendly personality.
  • Basic knowledge of food and beverage service.
  • Ability to handle pressure during peak hours.
  • Attention to detail and cleanliness.
  • Time management and multitasking abilities.
  • Problem-solving skills for handling customer concerns.
  • Professional appearance and behavior.
  • Willingness to learn and adapt quickly.
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